Terms of Service

BrandForge provides AI-assisted tools to analyze ecommerce stores and prepare improvements to design, content, imagery, SEO, and growth. All changes to a connected store are prepared as drafts and require your explicit approval before publishing.

You are responsible for your account, your credentials, and the activity under your account. Keep your login secure and notify us of any unauthorized use.

Don't use BrandForge to break the law, infringe others' rights, or attempt to disrupt or reverse-engineer the service. You are responsible for the stores and content you connect and publish.

BrandForge never publishes to your live store automatically. You review and approve each change. Once approved and published, changes are your responsibility; we provide backups and rollback where possible.

New accounts start on a 14-day free trial. No card is required to begin, and the trial does not convert into a paid plan on its own — when it ends, you must choose a plan and complete checkout to continue using paid features. Nothing is charged automatically before that point.

Once you subscribe, paid plans are billed in advance on a recurring basis and renew automatically until cancelled. You can cancel anytime; access continues until the end of the current period. Refund requests are reviewed in line with our Refund Policy. Fees for the current period are otherwise non-refundable except where required by law.

AI-generated recommendations and content are provided to assist you and may contain errors. You are responsible for reviewing output before use. BrandForge clearly labels estimates and recommendations and does not guarantee specific results.

We work hard to keep BrandForge available and reliable, but the service is provided "as is" without warranties. We may update or modify features over time.

To the maximum extent permitted by law, BrandForge is not liable for indirect, incidental, or consequential damages, or for lost profits or data, arising from your use of the service.

You may stop using BrandForge at any time. We may suspend or terminate accounts that violate these terms. On termination you may export your data as described in our Privacy Policy.

Questions about these terms? Email support@trybrandforge.com.